Week 4 Post 3

After completing the reading for Chapter 11, I thought the entire part on mediators was extremely interesting.  I was familiar with the term mediator, but never knew how important one can be during a party conflict.  The author supported my previous statement stating that "although it may seem as though the mediator plays only a minor role, the mere introduction of a third person converts a private affair into a matter of social concern" (p. 197).  I believe that having a mediator present during a party conflict is very important.  They are present with an unbiased view and take in everything that both sides are saying.  It is important for them to keep the mood of the room positive and just being there usually will create a safe environment.  I learned that mediators need to really demonstrate their neutrality to both parties to keep everything flowing smoothly.  The more positive and stable the discussion is, the better chance of the issue being resolved.   Having the certification and skills to sit in as a mediator seems like a valuable life asset and something that should be listed on a resume.